SabaVoip agrees to furnish services to the Subscriber, subject to the following TOS (Terms of Service).
Use of SabaVoip Service constitutes acceptance and agreement to SabaVoip AUP as well as SabaVoip TOS (Terms of Service).
All provisions of this contract are subject to the TOS (Terms of Service) of SabaVoip and AUP (Acceptable Use Policy). The AUP may be changed from time to time at the discretion of SabaVoip . Subscriber understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment.
1. Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by SabaVoip, that you are agreeing to our TOS, AUP, and SLA. No Modifications of said contract by customer is allowed.
2. SabaVoip will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, AUP, SLA, and TOS. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
3. In connection with any Hosting Services, if Customer’s actual bandwidth usage in any month exceeds allotted amount, specified in Customer’s contract, Customer will pay SabaVoip any additional fees as specified in the Service Description within three (3) days of invoicing period. Any BW overage bill not paid within three (3) days of invoicing will be subject the server and services to suspension.
Payments and Fees:
Acceptable means of payment are credit card, paypal, and wire transfer. Paypal payments must be submitted to paypal@SabaVoip.com . Payments made by paypal will be reflected to the account within 24 business hours. Accounts paid by wire transfer must submit Half yearly or Yearly payments for service. Payment is due on the defined monthly recurring billing date of each month. Service will be interrupted on accounts that reach 10 days past due. Service interrupted for nonpayment is subject to a $150.00 reconnection charge. Accounts not paid by due date are subject to a $10.00 late fee. Accounts that are not collectable by SabaVoip will be turned over to an outside agency for collection. If your account is turned over for collection, you agree to pay the company a “Processing and Collection” Fee of not less than Fifty($50.00) nor more than One Hundred, Fifty($150.00)
SabaVoip may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, or any collection fees.
All requests for canceling any service / services must be made in writing at least 2 days prior your new billing period begins. For cancelation you should open a Ticket with our Billing Department on our Support Portal at http://www.SabaVoip.com/saba_customer_crm . Confirmation Receipt of cancellation will be sent within 24 hours. An account is not cancelled until a confirmation is sent.
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